Tag Archives: Horizon

VMware EUC stack upgrade – Legacy? or Modernizing? or Middleground?

14 Sep

It was that time of the year to perform a VMware End-User Computing (EUC) stack upgrade on the environment, and I thought of sharing the overall thought process and decisions made along the way. It will be interesting to share with others who might be in a similar situation or process of developing their upgrade/migration strategies. In this post, we shall take a look into these topics:

  • Current versions of the VMware EUC Stack
  • What version numbers did we upgrade/migrated to?
  • Why did we migrate to these versions?
  • Wishlist (Someone Listening?)
  • Valuable links to reference during upgrade/migration

Current versions of the VMware EUC Stack

  • VMware Horizon 7.11 (Connection Server/Agents)
  • VMware Horizon Client 5.5
  • VMware App Volumes 2.18.1.x Manager/VMware App Volumes 2.18.5 Agent version
  • VMware Workspace ONE Access 20.01/Connector 1903 (Not in scope for the upgrade)
  • VMware Dynamic Environment Manager 9.10
  • VMware Unified Access Gateway 3.10

What versions numbers did we upgrade/migrated to?

  • VMware Horizon 7.13.1 (Connection Server/Agents)
  • VMware Horizon Client 5.5.2
  • VMware App Volumes 2.18.10.10 (Manager/Agents)
  • VMware Dynamic Environment Manager 2103
  • VMware Unified Access Gateway 2103.1

Why did we migrate to these versions?

The obvious question everyone might ask is the latest versions are Horizon 8.x and App Volumes 4.x why are you picking older versions for the upgrade? The short answer is the limitations and trade-off, and the following matrix tries to uncover in more detail.

Note – Not all customers might fall under the limitation category, or the limiting feature/functionality could be different in your case. By no means this should be your defacto reasons. Make sure to evaluate your situation and create a matrix to make a data-driven decision. If the project is greenfield/no-limitations applied, it’s a no-brainer to opt for the latest product releases.

ProductUpgrade DecisionVerison of Choice
VMware Horizon++ We had all the boxes ticked from a feature/functionality standpoint to be able to upgrade/migrate to Horizon 8.x version. (Instant Clones, Printing, UAG etc.). Infact everything worked well in the development environment
++ The latest vROPS Horizon Adapter 1.2/Horizon 8.x version doesn’t include the built-in Horizon reports. We use the reporting feature for all sorts of custom reporting on Horizon PODs. The older version of vROPS Horizon Adapter 6.7.1/Horizon 7.x has all the existing metrics and reporting available but doesn’t include support for Horizon 8.x on the support matrix
++ The no reporting on the Horizon Adapter 1.2 + limited metrics on RDSH limited our ability to move to the latest version of Horizon 8.x. Once the built-in reports\metrics and guidance is made available, we shall jump onto the latest version (n-1)
Horizon 7.13.1
VMware App Volumes++ Lack of Writable Volumes (UIA+Profile and UIA) migrations from 2.18.x to 4.x. Need official guidance or tool/script/guidance to upgrade all the wrtiable of the 2.18.x environment to 4.x. I am sure alot of enterprise customers will have plenty of Writable Volumes to migrate and don’t have the flexibility to start from scratch on a new version
++ VMware AppStack Migration fling is the perfect migration utility to migrate AppStacks 2.18.x to 4.x need something similar for Writable Volumes
App Volumes 2.18.10.10
VMware Dynamic Environment Manager++ This was the only piece of software that didn’t have interoperability or upgrade complexity. The obvious choice was to upgrade to the latest (n-1)DEM 2103
VMware Unified Access Gateway++ The appliance has no interoperability issues with Horizon 7.13.1 or upgrade complexity. The obvious choice was to upgrade to the latest (n-1)UAG 2103.1
Upgrade Decision Matrix

The above stack provides us with the required General Availability support until Q2 FY2022 and beyond.

Wishlist

I am looking forward to vROPS Horizon Adapter XX to include the built-in Horizon Reports/Additional Metrics for RDSH in the new version or provide detailed guidance on creating meaningful reports in future releases. Additionally, the App Volumes team releases tools and advice on migrating 4000’s+ Writable Volumes from 2.18.x to 4.x. Once the above is released, I plan to upgrade to the branch of Horizon 8.x and App Volumes 4.x releases version numbers.

Valuable links to reference during upgrades

Here is the cheat sheet for all the useful links to review and formulate an upgrade plan:

DescriptionLinks
VMware Product Interoperability MatrixProduct Interoperability Matrix (vmware.com)
Product DocumentationVMware Horizon Documentation
VMware App Volumes Documentation
VMware Dynamic Environment Manager (Formerly Known as VMware User Environment Manager) Documentation
Techzone Migrating Legacy Horizon Components to Modern Alternatives

View Composer –> Instant Clones
Security Server –> UAG
Persona –> DEM
Persistent Disk – FSLogix
Modernizing VDI for a New Horizon | VMware
App Volumes Upgrade considerationsVMware App Volumes 4 Installation and Upgrade Considerations | VMware
Fling Migrate App Volumes AppStack from 2.18.x to 4.xApp Volumes Migration Utility | VMware Flings
Supported Windows 10 versions based on Horizon AgentSupported versions of Windows 10 on Horizon Agent Including All VDI Clones (Full Clones, Instant Clones, and Linked Clones on Horizon 7) (2149393) (vmware.com)
VMware EUC Stack Agent OrderAgent installation order for Horizon View, Dynamic Environment Manager, and App Volumes (2118048) (vmware.com)
Supported Windows 10 versions based on App Volumes AgentVMware App Volumes and Microsoft Windows 10 Support
VMware Product Lifecycle – End of LifeProduct Lifecycle Matrix (vmware.com)
Reference Material

I hope you will find the above information useful in your enterprise upgrade/migrate strategy for VMware EUC Stack. I would love to hear your strategy and similar situations limiting your ability to migrate to the latest and greatest versions.

Thanks,
Aresh Sarkari

Stop syncing Disabled user accounts into the VMware Workspace ONE Access – Directory Sync

6 Sep

We had many Disabled accounts that were getting synced into the Workspace ONE Access (WoA) from the Directory Sync – Active Directory with IWA operation. The challenge here been no standards to cater for Disable accounts in the Active Directory. I decided to stop syncing the disabled accounts into WoA. Thanks for the exclusion filter feature that came in handy, and the following are the detailed steps.

  • Exclusion filter to stop syncing the Disabled accounts
  • Safeguards adjustment (Optional)
  • Why did we had to stop syncing Disable accounts?

Exclusion filter to stop syncing the Disabled accounts

Login to your WoA portal with administrative privileges and go to the following path – Identity & Access Management –> Directories –> Select the Directory with Active Directory & IWA –> Sync Settings –> Users

Add the filter to exclude the disabled users:

userAccountControl – contains – 514
Note – 514 = Disabled Accounts

userAccountControl – contains – 66050
Note – 66050 = Disabled, Password Doesn’t Expire

Note – I found this helpful blog which described all the UAC attributes/values in detail – UserAccountControl Attribute/Flag Values | Jack Stromberg

WoA – Users

The above will take care of not syncing the Disable user accounts into the WoA directory. However, in our scenario, the number of disable accounts were very high, and the Safeguards kick-in to protect mass deletion.

Safeguards Adjustment (Optional)

This is an optional step depending on your environment. It might need tweaking, and I am highlighting the values that need to be tweaked if it involves mass deletion (Note – these values are for experimental purposes only). Note – Please switch the value back to default after the mass deletion activity is completed. The Safeguards feature a real blessing to control WoA Directory Sync accidents against any human/automation errors.

WoA – Safeguards

Why we had to stop syncing disable accounts?

I ran into an issue where-in users had multiple accounts with 1 active/1 disabled. The email address attributes were the same in both the accounts, which will have a conflict when the end-user tries to login. This becomes evident once we switched our identity to 3rd party IDP – Azure Active Directory, where the primary NAMEID attribute is the email address.

I hope you will find these steps helpful to stop syncing disabled accounts into WoA Access – Directory Sync.

Thanks,
Aresh Sarkari

My top sessions for VMworld 2021

31 Aug

VMworld 2021 is right around the corner, and it’s time to have a personally curated list prepared for the sessions. The following category sessions I am most excited about. Note I am excited about more sessions than I can include in this blog post, but you get the idea of my direction 🙂 Though I am not speaking, I know the amount of effort to prepare the deck/recording based on my previous 3 VMworld speaking engagements. Good Luck, speakers!

  • End User Services
  • Multi Cloud
  • VMware Code

End User Services

Architecting Multi-Cloud Horizon [EUS1547]

Learn how to architect multi-cloud VMware Horizon deployments. This technical session will cover the deployment options and platforms available, including Horizon, Horizon Cloud Service on Microsoft Azure, Horizon on VMware Cloud on AWS, Horizon on Azure VMware Solution, and Horizon on Google Cloud VMware Engine. Find out how Horizon Control Plane Services, such as Universal Broker and Image Management Service, aid in both administration and user access.

Speakers:
Chris Halstead, Senior Staff Architect, VMware
Hilko Lantinga, Staff Architect, VMware
Richard Terlep, Staff Architect, EUC Technical Marketing, VMware
Darren Hirons, Lead Solutions Engineer – Digital Workspace, VMware

Back to Our Future: Community Roundtable on the VDI Admin Role Development [EUS2461]

A VDIscover Experience session. The life of a VDI admin requires expertise across many areas of IT and as a result, can be very rewarding. But how does what you’re doing today translate to a career path in desktop and app virtualization in the future? Join this roundtable of community VDI experts, hosted by VMware’s Brian Madden and Ron Oglesby, to gain insights on how the VDI admin role will develop in the future and what you should be focusing on to develop skills that can make you stand out in the VDI space, including security, cloud, SaaS, and more.

Speakers:
Joris Adriaanse, Business Development Manager, FONDO.
Ron Oglesby, Staff Architect, VMware
Brian Madden, Distinguished Technologist, VMware
Maarten Caus, EUC architect, ITQ

Blasting your way into the Extreme with VMware Horizon [EUS1834]

Ever wondered where the “Extreme” bit from Blast Extreme is referring to? In this session, seeing is believing. You will witness VMware Horizon hosting insanely intensive workloads, from cloud gaming and immersive VR training to movie making and warfighting simulation. We will show what it takes to extend VMware Horizon beyond your typical VDI use cases and into the realms of media production, gaming, simulation, training and more. You will also learn how customers are utilising VMware Horizon, Blast Extreme and more to deliver next generation services during a global pandemic. Oh, and did we mention that we will show you some demos which will blow you away? This is a must-see session for any EUC enthusiast!

Speakers:
Matt Coppinger, Director, Product Management, EUC, VMware
Spencer Pitts, Chief Technologist, VMware
Johan Van Amersfoort, Technologist EUC, ITQ

Create, Automate, and Optimize a Windows Image for Horizon [EUS1549]

This technical session led by VMware End-User Computing Technical Marketing will be a deeper dive into the key elements of creating and optimizing Windows for use as a VMware Horizon desktop or RDSH host. This process is critical to the success of any virtual desktop infrastructure (VDI) or published application project, and is often skipped or misunderstood. All steps of the process will be covered, including how to add automation. This session will include several demos showing the process of creating an optimized Windows VDI image.

Speakers:
Graeme Gordon, Senior Staff EUC Architect, VMware
Hilko Lantinga, Staff Architect, VMware

Disaster Recovery with Multi-Cloud Horizon [EUS1548]

Learn how to design VMware Horizon to provide disaster recovery (DR) capabilities to enable availability, recoverability, and business continuity. This session will explore the strategy, different deployment options for recovery sites, options for user access, and considerations for data replication and failover.

Speakers:
Richard Terlep, Staff Architect, EUC Technical Marketing, VMware
Graeme Gordon, Senior Staff EUC Architect, VMware

Horizon Cloud Service on Microsoft Azure: Nuts and Bolts [EUS2489]

So, is it the year of virtual desktop infrastructure (VDI)? A profound yes. The events of this year meant that business had to pivot rapidly to a remote model (telework). And one platform that helped many businesses, small to large, is VMware Horizon Cloud Service on Microsoft Azure. In this session, you will see what is needed to get an environment up and running very quickly.

Speakers:
Linus Bourque, Principal Instructor, VMware
John Krueger, Principal Instructor, VMware

Multi-Cloud VDI Beyond the Reference Architecture: Field-Tested Practices [EUS1961]

A VDIscover experience session. The public cloud, especially a VMware-based public cloud service, is an ideal place to run virtual desktops and published application workloads. But deploying an end-user computing solution into a hybrid or multi-cloud scenario adds new considerations and complications that impact user experience. In this session, VMware End-User Computing technologists Sean Massey and Dan Berkowitz will join with leading community members to discuss the key considerations and field-tested practices for delivering a good user experience in hybrid or multi-cloud VDI environments.

Speakers:
Daniel Berkowitz, Sr. Architect, VMware
Sean Massey, Staff Multi-Cloud Solutions Architect, VMware
Eduardo Molina, EUC Practice Director, AHEAD
Johan Van Amersfoort, Technologist EUC, ITQ
Simon Long, VMware Engineer, Google Cloud Center of Excellence, Google

Accelerate Your VDI Management with vRealize Operations [MCL1899]

This session provides an understanding of why VDI and app management matters more than ever today, and how to create a digital foundation that supports ever-changing business requirements. We will focus on the new VMware vRealize Operations Management Pack for Horizon and how it can help organizations overcome today’s distributed challenges.

Speaker:
Thomas Bryant, Sr. Product Line Marketing Manager, VMware

Multi-Cloud

App Modernization Deep Dive with VMware Cloud on AWS and VMware Tanzu [MCL2290]

Application modernization is top of mind for all enterprises that want to deliver value to their customers quickly. However, many organizations struggle to begin their application modernization journey due to a variety of reasons including legacy systems, lack of knowledge of the application, and application dependencies. In this session we will show how organizations can leverage VMware Tanzu and VMware Cloud on AWS to discover, analyze, and map dependencies, convert to containers and ultimately deploy a modernized application on an API driven infrastructure, while still realizing the TCO benefits that come with VMware Cloud on AWS.

Speaker:
William Lam, Senior Staff Solution Architect, VMware

Automate and Improve Day 2 Operations with vSphere Lifecycle Manager [MCL1274]

VMware vSphere Lifecycle Manager enhances the way administrators plan and execute VMware ESXi lifecycle operations. Reducing the amount of time required to update and upgrade your systems is imperative as the number of systems and environments grow. This talk details the features and capabilities of vSphere Lifecycle Manager, including newly added support for VMware NSX-T and VMware Tanzu. If you are looking to further automate vSphere Lifecycle Manager with VMware PowerCLI, we will provide the information and examples needed to get started. vSphere lifecycle management has never been easier.

Niels Hagoort, Staff Technical Marketing Architect, VMware
Jatin Purohit, Sr. Technical Marketing Manager, VMware

Azure VMware Solution Best Practices for Implementation and Migration [MCL3114S]

Join us for an interactive discussion on best practices when implementing, migrating and managing your Azure VMware Solution environment. Learn from our Azure VMware Solution experts and their experiences working closely with customers throughout deployment, including how to optimize for different scenarios and how to leverage the best of VMware and Azure services.

Jeramiah Dooley, Principal Cloud Advocate, Microsoft
Shannon Kuehn, Cloud Advocate, Microsoft

Azure VMware Solution: Deployment Deep Dive [MCL2036]

In this session, we will discuss planning and deployment of Azure VMware Solution beyond the quick start. We will cover planning for network addressing, connectivity, integrating into an existing Azure hub and spoke or virtual WAN deployment, configuring monitoring and management, and establishing governance controls.

Jeremiah Megie, Principal Cloud Solutions Architect, VMware
Steve Pantol, Sr. Technical Marketing Architect, VMware

Azure VMware Solution: Lessons Learned and Trends from Customer Deployments [MCL2004]

In this session, we will share lessons learned from Microsoft and VMware architects about best practices through many customer deployments and migrations to Azure VMware Solution. We will focus on deployment, security, network, migration, infrastructure components (e.g., LDAP/DNS), disaster recovery, and day 2 operations design decisions and recommendations. Specifically, we will demonstrate how architecture considerations translate from on premises to the cloud without sacrificing design principles or technology investments already in place. Migration is just one part of the customer’s modernization journey. We will also show how current applications can take advantage of native Azure services.

Emad Younis, Director, Multi-Cloud Center of Excellence, VMware
Trevor Davis, Senior Technical Specialist, Microsoft

VMware Code

Managing your Horizon Environment Using the Python Module for Horizon [CODE2747]

Learn how to get started with Python and the VMware Horizon REST API to automate desktop and RDS pool CRUD (create/read/update/delete) operations. Find out about the basic principles of the Python module for Horizon and what it takes to get started with your automation project in a session full of demo’s

Speaker:
Wouter Kursten, Professional Services Engineer, ControlUP

Pitfalls of Infrastructure as Code (And How to Avoid Them!) [CODE2758]

Are you looking to start your journey into Infrastructure as Code? Or have you already jumped in head-first? Either way, this session is for you! We’ll talk about many of the common pitfalls of IaC, and how you can avoid them. From infrastructure pitfalls, to coding pitfalls, we’ll go over all kinds of things that you may not have thought of yet. Get your questions ready, because I’m here to help you be successful in your IaC journey!

Speaker:
Tim Davis, DevOps Advocate, env0

Live Coding: Terraforming Your vSphere Environment [CODE2755]

Infrastructure as code is the process of managing infrastructure in a file or a set of files rather than manually configuring resources in a user interface. This session is going to take a live look at how to make the process of getting starting with infrastructure as code in a VMware vSphere environment as easy as possible using HashiCorp Terraform, the de facto standard for infrastructure as code.

Speaker:
Kyle Ruddy, Sr Technical Marketing Manager, HashiCorp

vSAN

A Field Guide to Health Check vSAN to Operate, Upgrade and Transform [MCL1825]

Your data is the most critical part of a solution. Ensuring predictability and technical security is a daily part of the system administrator’s role. Join this deep-dive session with Paul McSharry, a VCDX certified architect from the Critical Accounts Program, to discuss and be guided through what is needed for a production VMware vSAN platform health check. Based on field experience with some of VMware’s largest vSAN and VMware Cloud Foundation strategic customers, ask questions and take away a checklist to review before upgrades and significant changes to keep your data safe. Understand the architectural design choice impacts with 6.7 and 7.x, review the data path, and discuss useful KPIs that can be monitored to ensure you get the most value of your vSAN deployment.

Speaker:
Paul McSharry, Principal Architect, VMware

VMware vSAN – Dynamic Volumes for Traditional and Modern Applications [MCL1084]

In this session, Duncan and Cormac will explore the possibilities of using VMware vSAN for traditional virtual machine applications as well as new modern/containerized applications. They will look at how vSAN continues to evolve and at some of the more recent features. In particular, they will discuss vSAN File Service, which can now be used to deliver both NFS and SMB file shares, while continuing to offer block storage at the same time. They will also demonstrate how vSAN File Service integrates with the VMware vSphere container storage interface (CSI) in Kubernetes to dynamically provision read-write-many volumes for Pods that need shared storage. The session will incorporate some common how-tos, best practices, and gotchas to avoid to enable you with the smoothest experience possible with vSAN File Service.

Speakers:
Duncan Epping, Chief Technologist, VMware
Cormac Hogan, Chief Technologist, VMware

Disaggregating Storage and Compute with HCI Mesh: Why, When, and How [MCL1683]

There are multiple use cases for disaggregating Hyperconverged Infrastructure (HCI) storage. Common scenarios include environments with disproportionate requirements for compute and storage resources and architectures with limited local storage capacity, e.g., blade servers. HCI Mesh with vSAN provides a simple method for scaling compute and storage resources independently. You will learn why HCI storage disaggregation is beneficial, how HCI Mesh works, and what use cases to consider. There will be demos and we will also show examples of business-critical application design, tiering and scaling storage, and recommendations for successful implementation.

Speakers:
John Nicholson, Staff Technical Marketing Architect, VMware
Peter Flecha, Sr Technical Marketing Architect, VMware

I hope you will find these sessions list helpful in your journey, and please do let me know if I have missed out on exciting sessions.

Thanks,
Aresh Sarkari

VMware App Volumes – AD Domain – LDAPS Configuration/Certificate Renewal

19 Aug

The Enterprise Root CA certificate was coming close to expiry, and we had to replace the certificate on VMware App Volumes Manager. In this blog post, we will take a look into the following topics:

  • How to identify the Microsoft Enterprise Root CA
  • How to generate the Root Certificate *.cer
  • Convert the certificate *.cer to *.pem format for App Volumes Manager
  • Replace the certificate within the App Volumes Manager
  • Configuring the App Volumes Manager for LDAPS

How to identify the Microsoft Enterprise Root CA

On any domain-joined box where you have the Active Directory administrative tools installed, open the adsiedit.msc and change the Naming Context to Configuration partition.

Adsiedit Connection

Navigate to the below path Under Certification Authorities, and you’ll find your Enterprise Root Certificate Authority server.

CN=Certification Authorities,CN=Public Key Services,CN=Services,CN=Configuration,DC=askaresh,DC=dir
Active Directory – Configuration Partition

How to generate the Root Certificate *.cer

Log into the Root Certification Authority server with Administrator Account. Go to Start > Run > and type Cmd, and press on Enter button. Enter the following command:

certutil -ca.cert C:\Temp\rootca_cert.cer

Convert the certificate *.cer to *.pem format for App Volumes Manager

I typically use OpenSSL to convert all my certificates. Copy the rootca_cert.cer certificate into Folder – C:\OpenSSL-Win32\bin and run the following command to convert the certificate to PEM.

openssl x509 -in root_cer.cer -out adCA.pem

Note – We want the exported name to be adCA.pem as App Volumes Manager needs that name during setup.

Replace the certificate within the App Volumes Manager

Depending upon the number of AV Managers, you will have to repeat the steps:

  • Copy the adCA.pem on each App Volumes Manager server, to the /config directory where the App Volumes Manager is installed. The default installation location for App Volumes Manager is C:\Program Files (x86)\Cloud Volumes\Manager.
  • Restart the App Volumes Manager servers.

Configuring the App Volumes Manager for LDAPS

You only need to perform these steps on one App Volumes Manager per POD as the configurations are central on a SQL Database.

  • Login to the App Volumes Manager and go to Configuration – AD Domains – Select the Domain – Edit or New depending upon your requirements
  • Enter the Domain Name, Service Account Username, Service Account Password and Select Secure LDAPS. The port number is 636.
  • Click on Update
App Volumes Manager – AD Domains

I hope you will find these steps helpful to replace or configure the VMware App Volumes Manager with LDAPS.

Thanks,
Aresh Sarkari

Reference Links

Export Root Certification Authority Certificate – Windows Server | Microsoft Docs

Find the name of Enterprise Root CA server – Windows Server | Microsoft Docs

Configure CA Certificates in App Volumes Manager (vmware.com)

Script to replace VMware Unified Access Gateway certificates (ADMIN and Internet)

9 Jul

Our certificates are coming close to expiry, and we use VMware Unified Access Gateway for Internal and External traffic tunneling. This brings us to perform the replacement of the expiring certificates on 12 UAG Appliances. Performing this activity from the GUI is straight forward. However, we need to perform this activity on 12 appliances.

Thanks to Mark Benson for the motivation, and I went ahead and created a script to perform this activity at further ease, sit back, relax and have a coffee!

Pre-requisites:

  • You need the CAchain pem and RSA private key certificate output in one line. Please make sure you run the following command to grab the output in a single line
    • Linux/Unix command – awk ‘NF {sub(/\r/, “”); printf “%s\n”,$0;}’ cert-name.pem
    • Linux/Unix command – awk ‘NF {sub(/\r/, “”); printf “%s\n”,$0;}’ cert-namersapriv.pem
    • I saved the certificate files on a Linux machine and then ran the above command. Pasted the output in Notepad++, which is in one line.
    • Doco reference
    • The CAChain pem certificate should include (MainCA content, Subordinate Certificate content and Root Certificate content without any spaces between them.)
  • There are seperate API calls for the certificate replacement for the ADMIN and Internet facing. You can comment or un-comment the block as per your requirement
    • /rest/v1/config/certs/ssl/ADMIN
    • /rest/v1/config/certs/ssl/END_USER
  • The IP address or Hostname of the UAG Appliance along with the admin password.
##############################################################################################################################################
# Replace the ADMIN and Internet Facing certificate on the UAG Appliance
# Uncomment if you dont plan to do both the interfaces (Internet/ADMIN)
# Get the certificate in one line following this documentation 
# https://docs.vmware.com/en/Unified-Access-Gateway/3.10/com.vmware.uag-310-deploy-config.doc/GUID-870AF51F-AB37-4D6C-B9F5-4BFEB18F11E9.html
# Author - Aresh Sarkari (Twitter - @askaresh)
##############################################################################################################################################

#UAGServer Name or IP
$UAGServer = "10.1.1.1"

#Ignore cert errors
add-type @"
    using System.Net;
    using System.Security.Cryptography.X509Certificates;
    public class TrustAllCertsPolicy : ICertificatePolicy {
        public bool CheckValidationResult(
            ServicePoint srvPoint, X509Certificate certificate,
            WebRequest request, int certificateProblem) {
            return true;
        }
    }
"@
[System.Net.ServicePointManager]::CertificatePolicy = New-Object TrustAllCertsPolicy
[System.Net.ServicePointManager]::SecurityProtocol = [System.Net.SecurityProtocolType]'Ssl3,Tls,Tls11,Tls12'


#API Call to make the intial connection to the UAG Appliance##
$Uri = "https://$UAGServer`:9443/rest/v1/config/adminusers/logAdminUserAction/LOGIN"

$Username = "admin"
$Password = "enteryouradminpassword"

$Headers = @{ Authorization = "Basic {0}" -f [Convert]::ToBase64String([Text.Encoding]::ASCII.GetBytes(("{0}:{1}" -f $Username,$Password))) }

Invoke-WebRequest -SessionVariable DaLogin -Uri $Uri -Headers $Headers

#The PEM Certificate + Private Key in RSA Format
#The certificate has to be in online using linux command - awk 'NF {sub(/\r/, ""); printf "%s\\n",$0;}' cert-name.pem 
$certificatersaContent = "-----BEGIN RSA PRIVATE KEY-----\nMIIEo... followed by a large block of text...\n-----END RSA PRIVATE KEY-----\n"
$certificateContent = "-----BEGIN CERTIFICATE-----\nMIIEo... followed by a large block of text...\n-----END CERTIFICATE-----\n"

#Body to replace the certificate
$body = @{
  privateKeyPem = $certificatersaContent
  certChainPem = $certificateContent
} 

#Converting the Json and line breaks in strings 
#https://communary.net/2018/03/30/quick-tip-convertto-json-and-line-breaks-in-strings/
$Jsonbody = ($body | ConvertTo-Json).Replace('\\n','\n')

#API to replace the Admin Certificate of the UAG Appliance
#Please note that the Backtick ` is required in order to escape the colon
$outputadmin = Invoke-WebRequest -WebSession $DaLogin -Method Put -Uri "https://$UAGServer`:9443/rest/v1/config/certs/ssl/ADMIN" -Body $Jsonbody -ContentType "application/json" -Verbose

#API to replace the Internet facing Certificate of the UAG Appliance
#Please note that the Backtick ` is required in order to escape the colon
$outputenduser = Invoke-WebRequest -WebSession $DaLogin -Method Put -Uri "https://$UAGServer`:9443/rest/v1/config/certs/ssl/END_USER" -Body $Jsonbody -ContentType "application/json" -Verbose

GitHub scripts/vmwareuagcertreplace at master · askaresh/scripts (github.com)

Observations:

  • The array within the $body has further line breaks, which needs to adjust. I had to spend a considerable amount of time. Thanks to this blog post which came in hand. Powershell function ConvertTo-Json
  • The Powershell function Invoke-Webrequest and the -URI I had to add the Backtick ` in order to escape the colon
  • The key of the above script is the CAChain certificate and RSA Private Key certificate to be available online.

I hope you will find this script useful to replace or change the certificate on the VMware Unified Access Gateway appliances. A small request if you further enhance the script or make it more creative, I hope you can share it back with me?

Thanks,
Aresh Sarkari

Script to install VMware EUC Agents – App Volumes Agent, DEM Agent and Horizon Agent

30 Jun

If you are planning for the VMware EUC Stack migration or upgrade and want to install the VMware EUC agent, then continue reading. The guidance on uninstalling the existing agents can be found on this blog post – Script uninstall VMware EUC Agents – App Volumes Agent, Horizon Client, DEM Agent, Horizon Agent and VMware Tools | AskAresh

In this script, we shall perform the agents install and reboot the golden image towards the end. There is no need to install the individual agents one by one, instead, sit back, relax and have a coffee!

VMware EUC Agents:

  • VMware Horizon Agent (Works on 7.x and 8.x/YYMM)
    • Note few MSI switches are deprecated if you still use them, you will have an error code 1603
  • VMware Dynamic Environment Manager Agent (Works on 9.x and YYMM)
  • VMware App Volumes Agent (Works on 2.x and 4.x/YYMM)

Note – All the above testing is carried out on Windows 10 1909 with PowerShell 5.1. Reboot is required to complete the installation operations.

VMware EUC Agents Install

Pre-requisites:

#################################################################################################
# Install EUC Agents in the proper order - Horizon Agent , DEM Agent and App Volumes Agent
# Reboot the OS towards the end after install all Agents. Look for Exit Code 0 or 3010
# If you notice exit code 1603 there is a installation issue. Refer to my MSI switches blogpost
# Comment or Un-comment the Agent that does not apply to your environment
# Author - Aresh Sarkari (Twitter - @askaresh)
################################################################################################

###################################################################
#                    Declare Variables                            #
###################################################################

#Agent Names
$HorizonAgentName = "VMware-Horizon-Agent-x86_64*"
$DEMAgentName = "VMware Dynamic Environment Manager*"
$AppVolumesAgentName = "App Volumes Agent*"
$AppVolMGR = "avm001.domain.com" # Manager LB VIP

# All the installer Location
#Create a folder C:\Temp\Agents and place all the MSI\EXE in there
$TempInstallPath = "C:\Temp\Agents" 

#Log Files location
# Go through all the logs post installation
$HZlogFile = "C:\Temp\Agents\HZAgent.log"
$DEMlogFile = "C:\Temp\Agents\DEMAgent.log"
$ApplogFile = "C:\Temp\Agents\AppVolAgent.log"

###################################################################
#                    MSI Arguments Arrary for EUC Agents          #
###################################################################
# Modify any MSI switched related to the agent here.
# Follow this blog post for swithces - https://askaresh.com/2021/06/28/comparision-vmware-horizon-agent-7-x-8-x-silent-install-switches-and-properties/

# VMware Horizon Agent MSI Switches
$HZMSIArguments = @(
	"/qn"
	"VDM_VC_MANAGED_AGENT=1"
    "SUPPRESS_RUNONCE_CHECK=1"
	"VDM_IP_Protocol_Usage=IPv4"
	"ADDLOCAL=Core,ClientDriveRedirection,NGVC,USB,RTAV,PerfTracker,PrintRedir,HelpDesk,TSMMR,VmwVaudio,V4V"
	"REBOOT=REallySuppress"
	"/L*v"
	$HZlogFile
)

# VMware Dynamic Enivornment Agent MSI Switches
$DEMMSIArguments = @(
    "/qn"
    "ADDLOCAL=FlexEngine"
    "REBOOT=REallysuppress"
    "/L*v"
    $DEMlogFile
)

# VMware App Volumes Agent MSI Switches
$AppVolMSIArguments = @(
    "/qn"
    "MANAGER_ADDR=$AppVolMGR"
    "MANAGER_PORT=443"
    "REBOOT=REallysuppress"
    "EnforceSSLCertificateValidation=0"
    "/L*v"
    $ApplogFile
)

###################################################################
#                    Main                                        #
###################################################################

# Install VMware Horizon Agent
Write-Host "Installing the VMware Horizon Agent" -ForegroundColor Green
$HZAgentPath = (Get-ChildItem -Path $TempInstallPath | Where-Object {$_.name -like $HorizonAgentName}).Fullname

# The switches "/s /v " is the Install Shield switches and rest of the aruguments are passed with MSI
$HZAgentInstall = (Start-Process -Filepath $HZAgentPath -Wait -ArgumentList "/s /v ""$HZMSIArguments" -PassThru)
$HZAgentInstall.ExitCode

Start-Sleep 20

# Install DEM Agent
Write-Host "Installing the VMware DEM Agent" -ForegroundColor Green
$DEMPath = (Get-ChildItem -Path $TempInstallPath | Where-Object {$_.name -like $DEMAgentName}).Fullname
$DEMAgentInstall = (Start-Process -Filepath $DEMPath -ArgumentList $DEMMSIArguments -Wait -PassThru)
$DEMAgentInstall.ExitCode

Start-Sleep 20

# Install App Volumes Agent
Write-Host "Installing the VMware App Volumes Agent" -ForegroundColor Green
$AppVolPath = (Get-ChildItem -Path $TempInstallPath | Where-Object {$_.name -like $AppVolumesAgentName}).Fullname
$AppVolAgentInstall = (Start-Process -Filepath $AppVolPath -ArgumentList $AppVolMSIArguments -Wait -PassThru)
$AppVolAgentInstall.ExitCode

Start-Sleep 20

# Restart the computer
Write-Host "Restarting the computer post the VMware EUC Agents install" -ForegroundColor Green
Restart-Computer -Force

Git Hubscripts/vmwareeucagent-install at master · askaresh/scripts (github.com)

A big thanks to Chris H for providing the original blueprint of the script and Wouter for showing me the magical “space” on the switch /v within the Horizon Agent installer. Final thanks to Jishan for the numerous testing cycles and additions to a different version of this script which tackles VMware Tools reboot and continues installing post a reboot.

I hope you will find this script useful to install the VMware EUC agents and never look back to install them individually. A small request if you further enhance the script or make it more creative, I hope you can share it back with me?

Thanks,
Aresh Sarkari

Reference Article – VMware Agent Install order – Agent installation order for Horizon View, Dynamic Environment Manager, and App Volumes (vmware.com)

Script uninstall VMware EUC Agents – App Volumes Agent, Horizon Client, DEM Agent, Horizon Agent and VMware Tools

29 Jun

If you are planning for the VMware EUC Stack migration or upgrade and are in the middle of uninstalling the existing agents, look no further and here is the script that will allow you to uninstall all the agents and reboot the golden image towards the end. There is no need to remove individual agents one by one from the “Program and Features”; instead, sit back, relax and have a coffee!

VMware EUC Agents:

  • VMware App Volumes Agent (Works on 2.x and 4.x/YYMM)
  • VMware Horizon Client (Optional)
  • VMware Dynamic Environment Manager Agent (Works on 9.x and YYMM)
  • VMware Horizon Agent (Works on 7.x and 8.x/YYMM)
  • VMware Tools (Works on 11.x)

Note – All the above testing is carried out on Windows 10 1909/Windows Server 2016 with PowerShell 5.1. The PowerShell module Uninstall-Package suppresses individual reboot and we perform the final reboot towards the end using the Restart-Computer module. (Reboot is required to complete the uninstallation operations.)

VMware EUC Agents
#################################################################################
# Un-Install EUC Agents in the proper order for Golden Image
# App Volumes Agent, Horizon Client(Optional), DEM, Horizon and VMware Tools
# Suppressed auto Reboot the OS towards the end after un-installing all Agents.
# Comment or Un-comment the Agent that does not apply to your environment
# Author - Aresh Sarkari (Twitter - @askaresh)
#################################################################################

#Un-installing VMware App Volumes Agent
Write-Host "Un-installing the App Volumes Agent" -ForegroundColor Green
Get-Package -Name 'App Volumes **' | Uninstall-Package

sleep -Seconds 60

#Un-installing VMware Horizon Client
#Write-Host "Un-installing the VMware Horizon Client" -ForegroundColor Green
#Get-Package -Name 'VMware Horizon Cli**' | Uninstall-Package

#sleep -Seconds 60

#Un-installing VMware Dynamic Environment Agent
Write-Host "Un-installing the Dynamic Environment Agent" -ForegroundColor Green
Get-Package -Name 'VMware Dynamic **' | Uninstall-Package

sleep -Seconds 60

#Un-installing VMware Horizon Agent
Write-Host "Un-installing the VMware Horizon Agent" -ForegroundColor Green
Get-Package -Name 'VMware Horizon Ag**' | Uninstall-Package

sleep -Seconds 60

#Un-installing VMware Tools Agent
Write-Host "Un-installing the VMware Tools Agent" -ForegroundColor Green
Get-Package -Name 'VMware Tools' | Uninstall-Package

sleep -Seconds 60

# Restart the computer
Write-Host "Restarting the computer post the VMware EUC Agents Un-install" -ForegroundColor Green
Restart-Computer -Force

GitHub scripts/vmwareeucagent-uninstall at master · askaresh/scripts (github.com)

Thanks to Hilko and Joel for reviewing the script and providing valuable feedback.

I hope you will find this script useful to uninstall the VMware EUC agents and never look back to remove individual programs under “Programs and Features”. A small request if you further enhance the script or make it more creative, I hope you can share it back with me?

Thanks,
Aresh Sarkari

Comparison VMware Horizon Agent 7.x/8.x (Silent Install) Switches and Properties

28 Jun

We are in the middle of automating the VMware Horizon Agent 8.x installer for the golden images. To undertake such a task, it’s essential to understand all the MSI Switches that come along with the installer. If you had already automated the Horizon Agent 7.x install it’s also important to check which MSI switches have been removed in Horizon Agent 8.x/YYMM. The below details will show you the switches and highlight the removed/deltas MSI Switches and Properties.

I use a tool called lessmsi GitHub – activescott/lessmsi: A tool to view and extract the contents of an Windows Installer (.msi) file. which essentially extracts the MSI contents and provides a detailed table view of the feature components and properties.

Horizon Agent 8.x\YYMM version (Features available within the agent)

Feature (s38)Feature_Parent (S38)Title (L64)Description (L255)Directory_ (S72)
URLRedirectionCoreURL Content RedirectionRedirects URL content from a server session to a client device and vice versa. 
PSGCore   
VmVideoCore   
VmwVdisplayCore   
VmwViddCore   
SmartCardSingleUserTSCore   
RDSH3D 3D RDSHThis feature enables hardware 3D acceleration in RDSH sessions. 
NGVC VMware Horizon Instant Clone AgentHorizon Instant Clone Agent should only be installed on a virtual machine running on VMware vSphere 6.0/2015 U1 or later. 
ScannerRedirection Scanner RedirectionEnables the Scanner Redirection feature. 
SerialPortRedirection Serial Port RedirectionEnables the Serial Port Redirection feature. 
SmartCard Smartcard RedirectionEnables the Smartcard Redirection feature. 
TSMMR TSMMRTerminal Services Multimedia Redirection. 
PrintRedir VMware Integrated PrintingVMware Integrated Printing Redirection. 
USB USB RedirectionUSB Redirection. Refer to the VMware Horizon Security document for guidance on using USB redirection securely. 
V4V Horizon Monitoring Service AgentHorizon Monitoring Service Agent. 
VmwVaudio VMware AudioVMware virtual Audio driver 
SdoSensor SDO Sensor RedirectionEnables Simple Device Orientation(SDO) Sensor Redirection feature, reports device orientation changes to remote desktop. 
HybridLogon Hybrid LogonEnables Hybrid logon which allows an unauthenticated user access to network resources without the need to enter credentials. 
HelpDesk Help Desk Plugin for Horizon AgentHelp Desk Plugin for Horizon Agent. 
RDP Enable RDP (hidden)  
BlastUDPCore   
Core Core[ProductName] core functionalityINSTALLDIR
VMWMediaProviderProxy VMware Virtualization Pack for Skype for BusinessThis feature will enable optimization for Skype for Business in remote desktop 
ClientDriveRedirection Client Drive RedirectionAllow Horizon Clients to share local drives with remote desktops and applications. If not installed, copy/paste and drag and drop files and folders features will be disabled. 
RTAV Real-Time Audio-VideoReal-Time Audio-Video enables users to redirect locally connected audio and video peripherals back to the remote desktop for use. 
GEOREDIR Geolocation RedirectionEnables redirection of client’s geolocation to the remote desktop 
PerfTracker Horizon Performance TrackerEnables Horizon Performance Tracker 
Horizon Agent 8.x/YYMM Release MSI Features

Horizon Agent 7.x version (Features available within the agent)

Feature (s38)Feature_Parent (S38)Title (L64)Description (L255)Directory_ (S72)
URLRedirectionCoreURL Content RedirectionRedirects URL content from a server session to a client device and vice versa. 
PSGCore  
VmVideoCore  
VmwVdisplayCore  
VmwViddCore  
SmartCardSingleUserTSCore  
FlashURLRedirection Flash URL RedirectionEnables Flash URL Redirection for internal company controlled web pages. 
RDSH3D 3D RDSHThis feature enables hardware 3D acceleration in RDSH sessions. 
SVIAgent VMware Horizon View Composer AgentVMware Horizon View Composer Agent RDSH installs: This machine can be used as the parent image for provisioning Automated Farms 
NGVC VMware Horizon Instant Clone AgentHorizon Instant Clone Agent should only be installed on a virtual machine running on VMware vSphere 6.0/2015 U1 or later. It cannot be co-installed with Horizon View Composer Agent. 
ScannerRedirection Scanner RedirectionEnables the Scanner Redirection feature. 
SerialPortRedirection Serial Port RedirectionEnables the Serial Port Redirection feature. 
SmartCard Smartcard RedirectionEnables the Smartcard Redirection feature. 
TSMMR TSMMRTerminal Services Multimedia Redirection. Does not support IPv6 configuration. 
ThinPrint Virtual PrintingVirtual Printer Support 
PrintRedir VMware Integrated PrintingVMware Integrated Printing Redirection. 
USB USB RedirectionUSB Redirection. Refer to the VMware Horizon 7 Security document for guidance on using USB redirection securely. 
V4V vRealize Operations Desktop AgentvRealize Operations Desktop Agent. Does not support IPv6 configuration. 
VPA VMware Horizon 7 Persona ManagementVMware Horizon 7 Persona Management 
VmwVaudio VMware AudioVMware virtual Audio driver 
DeviceBridgeBAS Device Bridge BAS PluginEnables finger scanners supported by BAS system 
SdoSensor SDO Sensor RedirectionEnables Simple Device Orientation(SDO) Sensor Redirection feature, reports device orientation changes to remote desktop. 
CIT VMware Client IP TransparencyThis feature allows remote connections to Internet Explorer to use the Client’s IP address instead of this machine’s. Does not support IPv6 configuration. 
HybridLogon Hybrid LogonEnables Hybrid logon which allows an unauthenticated user access to network resources without the need to enter credentials. 
HelpDesk Help Desk Plugin for Horizon AgentHelp Desk Plugin for Horizon Agent. 
RDP Enable RDP (hidden)  
BlastUDPCore  
Core Core[ProductName] core functionalityINSTALLDIR
VMWMediaProviderProxy VMware Virtualization Pack for Skype for BusinessThis feature will enable optimization for Skype for Business in remote desktop 
ClientDriveRedirection Client Drive RedirectionAllow Horizon View Clients to share local drives with their remote desktops and applications. Does not support IPv6 configuration. 
RTAV Real-Time Audio-VideoReal-Time Audio-Video enables users to redirect locally connected audio and video peripherals back to the remote desktop for use. 
FLASHMMR Flash RedirectionFlash Redirection 
GEOREDIR Geolocation RedirectionEnables redirection of client’s geolocation to the remote desktop 
PerfTracker Horizon Performance TrackerEnables Horizon Performance Tracker 
Horizon Agent 7.x Release MSI Features

If you want to download the spreadsheet version of the table above/below you can find it below. Note there is a bonus within the spreadsheet: MSI Property comparision between Horizon Agent 7.x and Horizon Agent 8.x and two MSI Properties have been removed VDM_FLASH_URL_REDIRECTION and INSTALL_VDIDISPLAY_DRIVER (Part of the Core in 8.x).

Deprecated/Delta Features between 7.x and 8.x/YYMM release

From the table above, we know all the switches of the Horizon Agent 7.x and 8.x versions. Once we compare the above two tables, we are left with the following delta, and I have commented on whether each feature exists or is removed. Please make sure to remove them from your existing scripts or silent installers if you had added them during your Horizon 7.x installs.

Feature (s38)Title (L64)Description (L255)Additional Comments
FlashURLRedirectionFlash URL RedirectionEnables Flash URL Redirection for internal company controlled web pages.Flash come to EOL in 2020. Feature has been deprecated
SVIAgentVMware Horizon View Composer AgentVMware Horizon View Composer Agent RDSH installs: This machine can be used as the parent image for provisioning Automated FarmsVMware Compose was replaced by Instant Clones
ThinPrintVirtual PrintingVirtual Printer SupportThinPrint is replaced by VMware Integrated Printing
VPAVMware Horizon 7 Persona ManagementVMware Horizon 7 Persona ManagementPersona is replaced by App Volumes or DEM or FSLogic
DeviceBridgeBASDevice Bridge BAS PluginEnables finger scanners supported by BAS systemFeature has been deprecated
CITVMware Client IP TransparencyThis feature allows remote connections to Internet Explorer to use the Client’s IP address instead of this machine’s. Does not support IPv6 configuration.Feature has been deprecated
FLASHMMRFlash RedirectionFlash RedirectionFlash come to EOL in 2020. Feature has been deprecated
Delta or Deprecated feature list after comparing the above two tables

I hope you will find this post useful to perform silent installs on Horizon Agent. My request is if you find any additional delta or enhancements, please make sure to share it back with me.

Thanks,
Aresh Sarkari

Reference – Check out the VMware documentation on Silent Installation Properties for Horizon Agent (vmware.com)

Horizon VDI – Calculator – Photos – Edge Not launching for end-users – Windows 10

8 Feb

In Windows 10 1909 VMware OST optimized image the end-users report they cannot open the following three built-in UWP windows application.

  • Microsoft Calculator
  • Microsoft Photos
  • Microsoft Edge browser

When the end-users try to open any of the three applications, nothing would happen – No error messages or pop-ups. The application doesn’t launch.

Environment Details

VMware Horizon 7.11
VMware App Volumes 2.18.5
VMware Dynamic Environment Manager 9.10

Process of elimination

  • The AppX package for (Calc, Photos and Edge) did exist in the base operating system
  • We can launch all the three applications within the optimized golden image template.
  • We were running the VMWare OSOT tool with the default VMware Windows 10 template. No additional customization or options selected.
  • One thing was evident the base template was working fine. The suspicion was around AppStack – App Volumes (We disabled the AppStacks/Writable Delivery – Same issue observed) or Dynamic Environment Manager causing the application from launching
  • We were running out of troubleshooting ideas

Resolution

Upon searching, I came across this community page – https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Windows-10-UWP-Applications-and-Taskbar/m-p/523086 and it outlined a solution of re-registering the UWP AppX package for the built-in application. We tried the fix in the DEV environment and it worked. Further it was replicated to the production setup.

Step 1: A Powershell script to register the AppX packages

Get-AppxPackage -allusers *windowscalculator* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Get-AppxPackage -allusers *windows.photos* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Get-AppXPackage -AllUsers *edge* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Step 2 : Create a Dynamic Environment Manager – Logon Tasks

We selected to put the Powershell script within the UEM Share as the end-users have the read- access.

DEM - Logon Task
DEM-LogonTasks

 Quick Update based on 4th Aug 2021 (Thanks to Curtis for bring this up in the comments section)

The above DEM 9.10 logon task no longer works in situation where end-users dont have local administrative priviledges users not being able to run the script at logon.

In the latest version of Dynamic Enivornment Manager 20XX onwards, you can now hook logon tasks into Elevated Tasks by using Privilege Elevation rules.

In DEM:

1. User Environment > Privilege Elevation > Create new privilege elevation rule

2. In the “Type” drop down menu, select “Elevated Task”

3. Click “Add”

4. In the Executable field:
“C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe”

5. In the Arguments field type the path to your script logon script

6. In User Environment > Logon Tasks, select the logon task that runs and registers the UWP apps.

7. Check “Elevated Task” and in the drop down select the Elevated Task you just created in the list.

After this, the script should be able to run at logon regardless of whether or not the user has local administrator rights!

I hope you will find this information useful if you encounter the issue. If you manage to tweak or improvise further on this solution, please don’t forget to keep me posted.

Thanks,
Aresh Sarkari

Intermittent Clipboard issues on VMware Horizon virtual desktop

18 Apr

Recently, we had an issue within our environment where-in end-users complained of intermittently one-way clipboard not working(Virtual Desktop to Endpoint will fail). The tricky part here was it would happen intermittently to anyone without any set pattern.

Environment Details:
VMware Horizon 7.11
VMware App Volumes 2.18.1
VMware Dynamic Environment Manager 9.10
VMware Horizon Client 5.x

Process of elimination

  • We were not using the Horizon Blast GPO for setting the clipboard.
  • The clipboard was setup using DEM Horizon Smart Policies – Enabled Both Directions
  • Upgrade the Horizon Client to the latest version to remove any Client related issues
  • We already had the anti-virus process exclusion of VMwareViewClipboard.exe
  • We disabled the Writable Volumes, and the clipboard issue will never occur.

Resolution

The above test made it evident that something within the Writable Volumes was causing the intermittent clipboard issue. The next thing that came to mind is adding path/process exclusion within the snapvol.cfg. One may ask how did you determine that path, but recently we have had many application issues that needed exclusion to make them work.

What I didn’t know was which path or process, until the task manager showed a clipboard process for Horizon called – VMwareViewClipboard.exe and its Path – C:\Program Files\Common Files\VMware\Remote Experience\x64. I read many communities post having mentioned this process. However, I wasn’t sure if adding the entire path exclusion made sense as I could see many Horizon process *.exe and wasn’t sure what additional repercussions it can have. I went ahead, adding the below process exclusion.

exclude_process_name=VMwareViewClipboard.exe
Process exclusion in writable volumes snapvol.cfg

Post adding the exclusion, all the end-users with intermittent clipboard issues were always able to do two side clipboard. In this blog, I am not outlining the steps on how to add the snapvol.cfg exclusion as my ex-colleague Daniel Bakshi outlines on a VMware blog post on how to do it step by step.

Update 2nd May 2020
We had a VMware GSS support case open on the same issue, and they came back with a suggestion to exclude this registry path instead of the process exclusions. Note we been told there is no impact with process or registry, but its a good practice to do registry/path exclusions instead of the process. This registry/subkeys are responsible for the Clipboard – DEM Horizon Smart Policies.

exclude_registry=\REGISTRY\MACHINE\SOFTWARE\VMware, Inc.\VMware UEM
Process exclusion in writable volumes snapvol.cfg

I hope you will find this information useful if you encounter intermittent clipboard issues.

Thanks,
Aresh Sarkari