In the Sep 2022 Windows 365 announcements, we had the alerts features been dropped for Windows 365. In my opinion, it was a much awaited feature for any enteprise that is trying out Windows 365 Cloud PC. This blog post will look at the alerts and their configurations.
Introduction
Let’s look at where is this feature available within the portal. Go to your Microsoft Endpoint Manager admin center – https://endpoint.microsoft.com and navigate to Tenant Administration – Alerts (preview) and click on Alert Rules.
Alerts Details
At present, we have 3 alert rules and I am positive more will follow soon as enteprise and customers raise feature request with Microsoft.
Azure network connection failure – Azure network connection checks have failed and are potentially impacting existing Cloud PCs and blocking the provisioning of new Cloud PCs. This alert is typically used when leveraging the Azure VNET to connect the Cloud PC with your on-premise network using (ExpressRoute or Site-2-Site VPN). Knowing if there are issues with the network connectivity is very important as it will block provisioning and other failures.
Upload failure for custom images – Custom image uploads have failed and can delay the provisioning of new Cloud PCs. This alert is typically used when leveraging the custom Azure gallery image or custom image for your Cloud PC. Knowing if there are issues with the image upload will help to understand why Cloud PC is not being created.
Provisioning failure impacting Cloud PCs – Provisioning has failed and is delaying end users from connecting to their Cloud PCs
Severity
You can tweak all three alerts based on Critical, Warning and Information. This tweaking will depend on your organizational needs and SLA requirements around each technology aspect available/failed.
Alerts – Triggered/Acknowledgement
Once the above configured alerts are triggered, they get listed under Alerts and the NOC teams monitoring the systems will have to acknowledge the alert and once resolved they need to select Resolved and close the alert.
I hope you will find this helpful information for setting up alerts for Windows 365 Cloud PC within your environment. Please let me know if I have missed any steps or details, and I will be happy to update the post.
Thanks,
Aresh Sarkari
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