Collect Horizon View Connection Server Logs in vRealize Log Insight

12 May

If you are using the VMware Horizon View Content Pack for Log Insight it will capture the Connection Server logs (Log-Date.txt and Debug-Date.txt etc.). However, it doesn’t work out of the box by deploying the Content Pack alone. You will have to enable the View GPO (vdm_common.adm) onto the Connection Servers in order to get the logs captured by Log Insight. In our scenario without the GPO it was only able to capture the Windows Events Application, System and Security only.

You need to perform the following steps:

  1. Download the Horizon 6 View GPO Bundle ( from Downloads section. The Build number will depend on your version of Horizon View
  2. Extract the View Common Configuration Template (vdm_common.adm) from the zip bundle and copy it over to the domain controller
  3. Create a new OU and name it E.g. ViewServers and move all the Connection Server machine accounts into that OU
  4. Open gpmc.msc on the domain controller go to the newly created OU – ViewServers and “Create a new GPO and link it here” give a name to the GPO as ViewLoginsight and then click on Edit
  5. Go to Computer Configuration –> Policies –> Administrative Templates right click open “Add/Remove Templates” to import the vdm_common.adm file.
  6. Go to Computer Configuration –> Policies –> Administrative Templates –> Classic Administrative Templates (ADM) –> VMware View Common Configuration –> Log Configuration
  7. Select “Send Logs to Syslog server” choose Enabled under the Send logs to Syslog Server type – Debug|LogInsightIPAddress (E.g. Debug|, Info|, Trace|
  8. On the Connection Server VM make sure you have the following entry added. Navigate to %ProgramData%\VMware\Log Insight Agent\
  9. Open the liagent.ini file in any text Editor (Notepad, Notepad ++ etc.)
  10. Add the following configuration parameters to the file
    Note: We are only capturing the logs from Connection Server and not from the View Agent (deployed on the desktops). We have removed the pcoip_server and pcoip_agent from the default string as mentioned under Tech Specs in Solution Exchange portal page.
  11. Save and Restart the VMware Log Insight Agent service.

You will be able to see the Horizon View Connection Server logs getting captured to the Log Insight Manager: (Example below)


There is also a detailed blog post on this topic by one of my colleague Sivaprasad click on this link –


One Response to “Collect Horizon View Connection Server Logs in vRealize Log Insight”

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